cancellation policy

Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their independent professional activity:

A) Revocation

You have the right to withdraw from this contract within 30 days without giving any reason.

The cancellation period shall be 30 days from the day on which you or a third party other than the carrier designated by you takes possession of the last good.

To exercise your right of withdrawal, you must inform us (Save-IT, Marktplatz 5, 86850 Fischach, Germany, Tel.: +(49)08236 9585270 , E-Mail: info@save-it.shop ) by means of a clear statement (e.g. a letter sent by post or e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.

B) Consequences of revocation

If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choosing a different type of delivery than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period.

We will bear the cost of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

Our Mission

Given the obvious impacts of climate change, it needs no further explanation as to how urgent action is needed. To actively make a difference and bring about change, Save-IT was founded. Save-IT was founded to actively make a difference and bring about change. Our mission is to provide high quality refurbished products that are not only cost effective, but also help reduce electronic waste and protect the environment. With every refurbished device we sell, we help extend the lifespan of electronic products and conserve resources. Our vision is a sustainable future where technology and environmental protection go hand in hand.

Our story :

In view of the urgent need for change, the company Save-IT, based in Fischach, was founded in 2021. Since our founding, we have worked with passion and commitment to offer high-quality refurbished IT hardware that not only benefits our customers but also makes a positive contribution to environmental protection. In just over two years since our founding, we have already sold over 2,000 devices, which encourages and motivates us to continue on our path and continue to expand our influence.

Our quality promise

In addition to our commitment to the environment, we also place great importance on safety and quality. Our products are carefully tested and reconditioned by experienced IT experts to ensure that they meet the highest safety standards. Customers can rest assured that they will receive refurbished hardware from us that is safe and reliable. Our transparent testing procedures guarantee that every device that leaves our warehouse meets our customers' expectations and works perfectly.